"Krystal's training was fun, engaging, and interactive. Krystal was able to tailor the training to our specific needs as cafe workers in public spaces and connect with us on very specific details of our jobs. The clarity we received on how to check in with ourselves physically, mentally, and emotionally before engaging with an escalated person or situation was particularly helpful and we have been able to immediately put these skills to use. Krystal was incredibly efficient with time management and was able to complete the training in the middle of a weekday for seven of us. We all had a ton of fun and learned a lot. We found the de-escalation tools and skills to be relevant to all sorts of people and scenarios. We are looking forward to leveling up our entire team and community with our new skills!" (March, 2025)
University Unitarian Church
"I thought the training was excellent - Krystal was a wonderful presenter/facilitator. she was very responsive to everyone's questions, very understanding of our concerns and shared her experience with humor and humility. I don't know if there's any way this training could be improved, except maybe by making it a little longer... !" (July, 2017)
South King County Neighborhood Action Council (NAC)
"Krystal demystified self-defense for our group of community activists and managed to incorporate special requests as if she had planned for them. Everyone seemed to get something out of it and no one was left behind, thanks to her intentional and kind ways of drawing people in." (June, 2017)
Seattle Housing Authority
"The Bystander Intervention training we received was highly educational and interactive. Krystal had all of us out of our seats to practice and answered our questions with expertise and grace. The staff present were a diverse mix of office personnel and frontline staff who interact with clients on a spectrum of needs and Krystal worked with us ahead of time to ascertain our needs and tailor her presentation and scenarios in a way that I, for one, think more training providers should emulate. We would love to have her back." (March, 2017)